{"id":390402,"date":"2024-07-26T17:44:20","date_gmt":"2024-07-26T10:44:20","guid":{"rendered":"https:\/\/www.vibizmedia.com\/?p=390402"},"modified":"2024-07-26T17:44:20","modified_gmt":"2024-07-26T10:44:20","slug":"bi-dapat-penghargaan-tertinggi-gccwa-se-asia-pasifik-2024","status":"publish","type":"post","link":"https:\/\/www.vibizmedia.com\/index.php\/2024\/07\/26\/bi-dapat-penghargaan-tertinggi-gccwa-se-asia-pasifik-2024\/","title":{"rendered":"BI Dapat Penghargaan Tertinggi GCCWA se-Asia Pasifik 2024"},"content":{"rendered":"<p>&nbsp;<\/p>\n<h5 style=\"text-align: justify;\">(Vibizmedia \u2013 Berita) \u2013 Bank Indonesia (BI) kembali meraih penghargaan internasional di Cairns, Australia pada 15 \u2013 18 Juli 2024, pada acara Global Contact Center World Awards (GCCWA).<\/h5>\n<p style=\"text-align: justify;\">Hal ini membuktikan dukungan nyata dari Contact Center Bank Indonesia (BICARA 131) sebagai single point of contact Bank Indonesia. Terutama dalam memberikan layanan informasi publik terbukti.<\/p>\n<p style=\"text-align: justify;\">Yaitu dengan keberhasilan BICARA 131 mengharumkan nama Bank Indonesia di ajang kompetisi tahunan Global Contact Center World Awards (GCCWA) 2024 se-Asia Pasifik.<\/p>\n<h5 style=\"text-align: justify;\">Acara bergengsi ini berlangsung di Cairns, Australia pada 15-18 Juli 2024.<br \/>\nSelain itu, dalam ajang GCCWA ini, BICARA 131 juga dapat berbagi praktik terbaik. Dan berkompetisi dengan berbagai praktisi contact center di kawasan Asia Pasifik.<\/h5>\n<p style=\"text-align: justify;\">Tahun ini, BICARA 131 berhasil meraih tiga penghargaan emas dan satu perak, dari total empat kategori yang diikuti. Bank Indonesia telah berpartisipasi dalam kompetisi ini sejak tahun 2016 dan terus konsisten meraih gelar juara.<\/p>\n<h5 style=\"text-align: justify;\">Berikut adalah perolehan medali yang diterima Contact Center Bank Indonesia:<\/h5>\n<p style=\"text-align: justify;\">Gold Medal<br \/>\n1. Best Customer Service<br \/>\n2. Best Employee Engagement<br \/>\n3. Best Self-Service Technology<\/p>\n<p style=\"text-align: justify;\">Silver Medal<br \/>\nBest Organizational Customer Experience<\/p>\n<p style=\"text-align: justify;\">Penghargaan yang diraih tersebut tidak hanya diakui di Indonesia, namun juga di tingkat dunia. Penghargaan ini menjadi motivasi BICARA 131 untuk terus mengembangkan inovasi, menciptakan inisiatif baru demi meningkatkan layanannya kepada stakeholders. Serta menjalin kolaborasi erat dengan berbagai lembaga.<\/p>\n<p style=\"text-align: justify;\">Pencapaian ini sebagai bentuk komitmen BI dalam memberikan pelayanan terbaik dan wujud transparansi komunikasi BI kepada publik.<\/p>\n<p style=\"text-align: justify;\"><em>Belinda Kosasih\/ Partner of Banking Business Services\/Vibiz Consulting<\/em><\/p>\n<p style=\"text-align: justify;\">\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; (Vibizmedia \u2013 Berita) \u2013 Bank Indonesia (BI) kembali meraih penghargaan internasional di Cairns, Australia pada 15 \u2013 18 Juli 2024, pada acara Global Contact Center World Awards (GCCWA). Hal ini membuktikan dukungan nyata dari Contact Center Bank Indonesia (BICARA 131) sebagai single point of contact Bank Indonesia. Terutama dalam memberikan layanan informasi publik terbukti. [&hellip;]<\/p>\n","protected":false},"author":101025,"featured_media":390403,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"categories":[188],"tags":[31629,31630],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.7.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"BI kembali meraih penghargaan internasional di Cairns, Australia pada 15 \u2013 18 Juli 2024, pada acara Global Contact Center World Awards (GCCW\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vibizmedia.com\/index.php\/2024\/07\/26\/bi-dapat-penghargaan-tertinggi-gccwa-se-asia-pasifik-2024\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"BI Dapat Penghargaan Tertinggi GCCWA se-Asia Pasifik 2024 - 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